FAQ

• Artdon Normally Delivery time?

  Sample delivery: We usually deliver samples within 7 days, depending on the actual order.
  

  Mass order delivery: We usually deliver bulk orders within 20-25 days, depending on the actual order.

• Do Artdon have UL or ETL certificate?

  Sorry that we don't have UL and ETL certificate.

• Can we to be your agent?

  Yes, we are looking for the right person to work together and learn together. More details, please be free to contact us.

• Do Artdon CRI80 and CRI90 cost the same?

  Yes, the same price

• Artdon is a new company?

  Artdon is a company from 2007 to now, We have experienced several eras of PLC, HID AND LED lighting.

• How do I install track lights?

  Installing track lights is relatively simple. You can follow the provided installation manual or seek professional assistance for installation.

• What are the typical applications for track lights?

  Track lights are suitable for various settings such as exhibition halls, restaurants, offices, retail stores, and more.

• What colors and styles are available for track lights?

  Track lights come in multiple colors and styles, including white, black and various shapes and designs.
  

• What is the lifespan of track lights?

  The lifespan of track lights varies depending on the manufacturer and quality, but generally, they can last tens of thousands of hours.

• How do I maintain and clean track lights?

  It is recommended to use a soft cloth or cotton ball dampened with water to clean track lights and avoid using chemical cleaners. Regularly check for loose fixtures and ensure the surface of the lights is dry.

• Are Track Lights can be Dimming?

  Yes, track lights can be dimmed. You can choose from options such as Triac dimming, 0-10V dimming, or DALI (Digital Addressable Lighting Interface) dimming for track lights.

• What scenes are the track lights suitable for?

  Track Light are suitable for a variety of indoor lighting scenes, such as commercial exhibitions, museums, shopping malls, offices, hotels, etc. Due to its good light adjustment performance and flexible installation, the track light is very popular in the occasions that need light orientation and focus.

• Artdon is a factory or a trading company?

  Artdon is a factory with its own precision processing equipment and experienced engineering team.
  

• What is the main business scope of Artdon?

  Artdon main business scope includes two aspects:

  1. OEM manufacturing of finished fixture, structural parts, and precision machining aluminum products. This means that Artdon can manufacture customized products for other companies according to their specifications.

  2. ODM design and manufacturing of exhibition lighting, public lighting, display lighting, and home lighting products. This means that Artdon can design and manufacture its own products, which can be sold to its customers under their own brand names.